Choosing the right revenue cycle management software can mean the difference between a health care facility’s staff constantly worrying about managing the bills and a staff that is focused on providing high-quality health care to its patients.
RCM software has gone a long way from being mere “billing software.” They now are more fully integrated solutions that help hospitals and clinics speed up payments, increase reimbursements, and lower accounts receivables.
When choosing the right revenue cycle management software solution for your facility, it is important to choose one that meets your specific business needs. Look for the following in an RCM software before you get onboard.
1. Ease of Use
Look at the dashboard. If it looks convoluted and complicated to use, chances are the entire software is the same. With the right amount of training, every member of your staff must be able to use the software with ease. Otherwise, the software will end up sitting on a virtual shelf dusty and unused.
2. Full Integration
Integration is a buzzword that nobody understands, but you need a full RCM solution that integrates all aspects of the process, from scheduling appointments, verifying insurance, and claiming remittances. Lastly, look for software that can generate reports that allow you to clearly view your practice’s entire revenue cycle.
3. Data Analytics
Big data is changing the face of industries, including health care. Your RCM solution should have real-time reporting facilities and data visualization tools, so you can figure out areas for improvement and how to implement new strategies.
4. Compatible Payment Plan
RCM providers vary wildly when it comes to their payment schemes. Some charge hefty upfront fees for unlimited access, while others have monthly subscription plans. Do not base your decision simply on the cost of paper. Evaluate your paying capabilities and choose the software that gives you the most bang for your buck in the long run.
With the variety of options, choosing the best RCM software can be daunting. Focus on one with fully integrated features, offers ease of use, generates automatic reports, and has a payment plan that suits your budget.