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Customers who return their purchases are an inescapable part of the retail industry. In fact, Americans returned a total of over $260 billion worth of products in 2015 alone. ReverseLogix, a leading provider of returns management technology, shares that customers now expect businesses to have a product return policy and to offer a good return experience. Having a clear...

In today’s world, businesses move across the country at an unprecedented rate. It is the reason the cargo shipping industry continues to be one of the fastest growing ones. But with all the cargo shipping companies in the Philippines, how do you know who to trust? The experts at cargoshipinc.com point the following points you should consider. They must be bonded and...

Although we now leave in a more global world, outsourcing continues to carry a stigma – particularly in the customer service sector. There is no doubt that it’s more cost-effective, but not many people are particularly happy that who they are talking to is not actually in the United States. Additionally, there continues to be pressure from government sectors that outright...